“Since I moved in to my Body Corporate complex 6 years ago, we have had a number of situations that have required competent management to steer us through. Without hesitation I can say that the personnel at Strata North have risen to the challenge every time and performed at the very highest level. Thankyou and you thoroughly deserve the 5 Star rating I have given you.”
David Reeve
Strata Committee Member (5 Unit Complex)
“Our property in Byron have had Strata North as our Strata title managers for the 6 years we have owned our unit. I have had the pleasure of Jodi and Lahni looking after our complex. I have found them very professional and always willing to help with any questions that make our life easier. Quick to respond and with the best advice. Thank you”
S & K Weir
Former Strata Committee Member (6 Unit Complex)
“Can’t rate the service higher. All dealing with staff have been prompt, simple, and professional. I am very happy we changed our strata management to Strata North.”
Chris Hawkins
Strata Committee Member (4 Unit Complex)
“I am on the Ownership Committee at Seagrove in Byron Bay (20 Units). Strata North have been our community management team for many years and I have nothing but high respect for every staff member, along with gratitiude for their commitment, professionalism and support to the Ownership Committee. They are prompt, diligent and supply outstanding service. Extremely happy with their approach and management of our complex. We thank them for all their hard work, as it’s often a hard, complex and thankless job.”
Jo Harwood
Strata Committee Member (20 Unit Complex)
“I own a number of strata units across NSW. Strata North are by far the most outstanding Strata Management team that I work with. Thanks team SN, your efforts don’t go unnoticed.”
Bruce Denley
Owner (12 Unit Complex)
“Very impressed. One of my Units (Suffolk Park NSW) is in a group that has its Body Corp. managed by Strata North. I’ve nothing but praise for the work done by them. Attentive, succinct and on the ball. Laura (our particular manager is ace…. really ace) Recommended.”
Martin Griffin
Strata Committee Member (6 Unit Complex)
“I have been dealing with Strata North since 2015. I have found the staff to be efficient, knowledgeable and professional.”
Susan Frazier
Strata Committee Member (8 Unit Complex)
“I’ve had the opportunity to work along Strata North for the last 6 years. Being on the Executive Committee of a small but very complex block of units I have nothing but high praise for Strata North. Every member of the team at Strata North goes above and beyond to answer any question with efficiency, professionalism and accuracy. Callam who is our Strata Manager is a wealth of knowledge and is always willing to further seek the answer if he doesn’t know. Strata North has helped the unit block move forward which is very much appreciated by all owners.”
Petria Gorrie
Strata Committee Member (6 Unit Complex)
“Such a refreshing change. Our 9 Units have recently engaged Strata North with our overall management. From the very beginning we have been impressed by their professionalism and attention to detail. Chad has two very capable managers in James and Laura who have picked up the pieces from our previous manager and restored our faith in Strata Management. I would absolutely recommend Strata North to any clients searching for piece of mind in the security and direction of their complex.”
Geoff Gaggin
Strata Committee Member (9 Unit Complex)
“Our Owners Corporation chose to transfer our Strata Management to Strata North some years ago. This was a wise decision resulting in staff promptly responding to inquiries and efficiently acting on requests made. When advice has been sought, Mandy Curran has provided clear, concise information and suggestions of how to deal with complexities as they arise. Mandy’s expertise, complemented by her warm, friendly manner has had the effect of gradually educating myself and our owners. This is vital given the plethora of regulations that govern strata living. I’d recommend Strata North to Strata complexes considering management options.”
Helen Cust
Strata Committee Member (24 Unit Complex)
“It’s refreshing in this day and age to have personal service with a degree of on- line access to valuable data and information. I couldn’t be more happy with the service we get from Strata North and in particular Ms Zoe Cook…she is so professional and responsive to our needs in managing a large Commercial Strata. The team at SN is very supportive to us and does a very good job.”
Adrian Katschke
Strata Committee Member (17 Unit Complex)
“Our family bought a small holiday unit in Yamba, NSW, a few years ago. As we all live in Sydney, we are very dependent on our strata management company in order to deal with the multiple issues that arise from “long distant ownership”. Jodi Troughton and the team from Strata North have provided absolutely excellent service in the time we have known them. And given some of the experiences we have had with other strata management companies, we have been so pleasantly surprised by Strata North’s knowledge, professional communications, promptness, thoroughness and not least their good humour. I thoroughly recommend this company.”
Lisa Paulsen
Strata Committee Member (5 Unit Complex)
“Trudy and I wanted to let you know how grateful and pleased we are (both personally and as an Owner’s Group) for the service your company provides. We would like to particularly commend Jodi and Lahni. They look after us wonderfully. Their professionalism, knowledge and personable approach makes it a pleasure to work with them.”
Allen & Trudy Simmons
Strata Committee Member (9 Unit Complex)
“I would like to thank Strata North for all their excellent management skills in assisting our complex in bringing it back up to scratch. The team worked tirelessly at times sorting through the changeover from previous strata manager’s (2010) and the breathe of fresh air was felt almost immediately. The team at Strata North are all very confident in their daily tasks and assisted me in many difficult situations, that needed urgent attention and were always there. I would recommend anyone looking for solid strata management, to contact the team and see their complex run with the assistance of a knowledgeable and committed team of professional people.”
Jan Allen
Former Strata Committee Chairperson (17 Unit Complex)
“ I have had the good fortune of Strata North managing my investment properties since 1998. For almost twenty years now Strata North has provided me with excellent service, consistent positive results and the assurance that if I need them, they are always available to listen to me at any time. I have no hesitation in recommending their professional service, and I have, many times.”
Dan McCabe
Strata Committee (12 Unit Complex)
“Since the Kiah development was completed in 2008 at Byron Bay we have been fortunate to have strata north as our managing agents. Chad and his team have effectively helped us navigate the inevitable difficulties associated with a strata plan property and Kiah remains a well run happy community enjoyed by a diverse group of owners. Chad and Misty are responsive to requests extremely helpful and take a real interest in the properties they manage . I have no hesitation in recommending Strata North if you are in need of a strata manager.”
Max Johnston
Strata Committee, Kiah (16 Unit Complex)
“I have had the pleasure of working with Strata North (formally SMS) now for the past few years. The staff at SMS are consistently helpful and extremely professional, especially Mandy and Sammy. They take care of all our body corporate needs and are always available for every enquiry. I would highly recommend their services”.
Leisa Blok
Strata Committee Member (5 Unit Complex)
“Cape Byron Estate has enjoyed 10 years of management services with Strata North (formerly SMS). As a 67 villa strata complex, with extensive community facilities and common area gardens, we encounter a wide range of management issues. Strata North’s care of all our accounting and insurance matters is exemplary and requests for advice or just reassurance are dealt with promptly and courteously. Chad Duensing and his staff are a pleasure to speak with, especially Misty Daly whose quick recall and memory are admirable.”
Janene Jarvis, Chair / Elaine van Kempen, Secretary
Strata Committee, Cape Byron Estate (66 Unit Complex)
“We have used Strata North (formerly SMS Byron Bay/Ballina), for many years as strata managers of The Crest in Byron. I have been impressed with the manner in which Chad deals with the issues arising in a strata with both residential/holiday accommodation. Chad and the team always respond promptly to requests for clarification of issues and to discuss the needs of the complex.”
Deborah Aitken
Chairperson – The Crest (21 Unit Complex)
“My relationship with Kiah Beachouses goes back some 9 years from the handover from builder to developer. During this time Misty and Chad have been the most professional, co-operative and caring strata managers I have ever dealt with. My sincere thanks to both of them for an outstanding job.”
Col McKenzie
Byron Bay (16 Unit Complex)
“For the strata owner seeking a knowledgeable, personable and experienced strata management service. I have utilized the services of Strata North (formally SMS Byron Bay/Ballina) for many years. My portfolio of property on the North Coast encompasses a mix of commercial retail and residential properties, some old refurbished buildings others new and upmarket. Strata North is comfortably competent with the majority of their work provided in a logical uncomplicated and personal manner. Efficient competence best describes their management processes which are delivered at a cost price that reflects a balanced value for the service. At Strata North I know the first names of the people who manage my properties and they importantly know my properties essential characteristics which ensures effective on-going management. From a duplex through to the sophisticated community title or strata title master plan, Strata North can tailor its service to suit your needs.”
Roger Buck
Byron Shire Real Estate
” I have worked with and referred clients to Strata North (formally SMS Byron Bay/Ballina) for the past 15 years. I have always found Colin, Chad and all the staff very helpful, prompt, professional and cost effective. “
Chris O’Brien
Lawyer
” As a property owner & investor in the Byron Bay and Ballina area, Strata North (formally SMS Byron Bay/Ballina) have been the best strata title management company I’ve had the pleasure to deal with. Their coordination and experience of owners meetings, concerns and property issues is unparalleled in their industry. I wouldn’t hesitate to purchase another strata title property under their competent and effective management as I cannot recommend them highly enough. If you are looking to buy a property with strata north title management, you have absolutely nothing to worry about – your property investment is in good hands. “
Dylan O’Donnell
Byron Bay
